Now, you can see the TeamViewer QuickSupport program is up with the 9-digit 'Your ID' and 4-digit 'Password'. Depending on your Mac Security setting, you may be prompted about the application is downloaded from the Internet. Double-click the icon in the middle to start the TeamViewer QuickSupport program. Double-click the TeamViewerQS.dmg file to open it. Then, the file will show up at either top or bottom depending on using ascending or descending order.

We suggest you sort the folder by Date Modified. And you should be able to find the downloaded file there. Once finished downloading the file, open the Downloads folder. Simply open up a browser and copy & paste the above link into the URL Address bar.

You may need to switch to a different browser, like Google Chrome or Mozilla Firefox. The Safari browser that comes with OS may not able to redirect you to the download page. Here's the download link for your reference. You need to download an older version (v9.x) of TeamViewer QuickSupport. When you try to run the current version (v13) of TeamViewer QuickSupport, you will receive the following message. Here are the steps to setup TeamViewer QuickSupport on an older Mac. So, if you're still running an older version of Mac Operating System(OS), you need to run an older version of TeamViewer. As of, the current TeamViewer (version 13) only supports OSX 10.10.5 or later. You may also see some items listed as 'unidentified developer', due to a macOS bug.In some cases, we may need to remotely access your system to troubleshoot the issue(s). If you initially installed TeamViewer 15.34 or older, you may see items listed separately.

Move the slider to the right when General is highlighted. This will take you to the Security and Privacy menu for your Mac. Full Disk Access (not necessary for our operations what so ever, so no need to allow this)Ĭlick the Request Access buttons to the right of both Screen Recording and Accessibility. Accessibility (allows us to move the mouse cursor and make keyboard inputs)ģ. Screen Recording (allows us to view your screen, generally not necessary on Ventura, unless you've purposefully altered your preferences)Ģ. Upon opening our module (downloaded from this link: TeamViewer) a window will pop up asking for 3 permissions.ġ. On Ventura, these permissions differ slightly from older versions of Mac OS. In order for us to better help you out by accessing your Apple computer running Mac OS Ventura through our dedicated Team Viewer Quick Support app, you are going to have to give it certain permissions.

Teamviewerfor mac